faqs

How Can We Help You?

You can reach our customer service team via the Contact page on our website or by email at [email protected]

Our customer service team is available M-F 9am to 5pm EST. We aim to respond to all inquiries within 24 hours.

Our uniforms are made from high-quality, durable fabrics such as cotton, polyester, and blended materials.

Please follow the care instructions provided on the product labels for best results.

Yes, we offer uniforms for both lower and upper school students. As well as faculty & staff.  Our range includes options suitable for different age groups and school requirements. 

We do not provide alteration services, but our uniforms are designed to be easily adjusted if needed. Check with a local tailor for alterations. 

Yes for more information, please get in touch with our team at [email protected].

We accept returns within 30 days  of purchase for unworn, unwashed items with original tags. Please visit our Returns page for detailed instructions.

Yes, all uniform clothing items have a 12 month warranty with proof of purchase.

  • Yes, we offer bulk ordering options for schools. Please contact us directly to discuss your needs and receive a custom quote. 

Use the “Find Your School” feature to locate your school’s dedicated shop page, where you can browse and purchase the required uniforms.

  • To become a partner, fill out the “Add Your School” form on our website. Our partnership manager will contact you to discuss the next steps.